why can't I pre-order you?
Oh -- because I AM A VERIZON CUSTOMER ALREADY. That's why.
What CRAP! I tried online but its not available if you are a customer already and then I called them, and the lady has no information on it. AND I can't pre-order it by phone until the 12th. So .... what is the point of pre-ordering it on the 12th if it comes out the 13th! SO aggravating!
WHY Verizon. WHY!